Pg game Terms & Conditions – The Complete Guide for Members

These Terms and Conditions ("Terms") constitute a legal agreement between the company operating the pg game platform and you (the "User" or "Member"). By accessing pggame.wine, registering an account, or using any of our services, you confirm that you fully accept and agree to these Terms.

Pg game is an internationally licensed online gaming and Sports Betting platform. We are committed to providing a safe, transparent, and enjoyable gaming environment for users in Bangladesh. These Terms and Conditions form the legal foundation of that commitment.

If you disagree with any part of these Terms and Conditions, please stop using pg game and contact our support team to close your account.

When creating an account at pg game, you must provide accurate and complete information. Registering with false or fabricated details will result in account termination, and any deposited funds may be forfeited.

Registration Terms:

• Each individual may only open one account — operating multiple accounts is not permitted.
• Members of the same household may each open their own account; however, operating multiple accounts from the same device or IP address may be flagged as suspicious.
• The name, phone number, and email provided at registration must be your own.
• Keep your account password strong and never share it with anyone.
• If you notice any unusual activity on your account, contact pg game support immediately.
• Transferring or selling your account is strictly prohibited.

Pg game reserves the right to decline or terminate any account registration at any time and for any reason.

Pg game complies with international Anti-Money Laundering (AML) regulations. As a result, pg game may request identity verification before processing withdrawals above a certain amount, or at any time at its discretion.

Documents Required for KYC:

• A clear photo of your National ID Card (NID) or passport.
• Bank statement or proof of mobile banking transaction.
• Proof of current address (utility bill or any government-issued document).

Withdrawal requests may be on hold until KYC verification is complete. pg game ensures the confidentiality of all submitted information — it is used solely to meet legal requirements.

Depositing at pg game is simple and secure. We support Bangladesh's most popular payment methods. All deposit-related rules are detailed below.

• Minimum Deposit Amount: ৳200।
• Your maximum deposit limit is determined by your account tier and verification status.
• Deposits are generally processed instantly. If there is a delay due to technical reasons, please wait up to 30 minutes.
• Pg game does not charge any deposit fees, though your payment provider may apply their own charges.
• All deposits must be made from a mobile banking or bank account registered in your own name.
• Deposits from third-party accounts are not accepted and any such transactions will be returned.

For persistent technical issues, contact pg game support and provide full details along with screenshots of the transaction.

At pg game, you can withdraw your winnings quickly and without hassle. Our withdrawal process is fully transparent and completed within the specified timeframe.

• Minimum withdrawal amount: ৳500।
• Withdrawal requests are typically processed within 15 to 30 minutes.
• KYC must be completed before any withdrawal can be processed.
• Withdrawals will always be processed to the same payment method used for the original deposit.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• The maximum daily withdrawal limit is determined by your account tier. Special benefits apply to high roller accounts.
• In cases of suspicious activity, pg game may temporarily suspend withdrawals and request additional verification.

Pg game offers a variety of bonuses and promotional offers. Each offer has its own specific terms, which are detailed on the respective offer page. General bonus policy is outlined below.

Welcome Bonus:

• New members will receive a welcome bonus on their first deposit. The bonus amount and terms will be based on the offer available at the time of registration.
• A minimum deposit amount must be met in order to qualify for the welcome bonus.

Wagering Requirement:

• Bonus funds cannot be withdrawn directly — a specified wagering multiplier must be met first.
• Bonuses are valid for a limited time. Any unused bonus funds will be automatically forfeited once the expiry period has passed.
• If bonus abuse is detected — such as claiming bonuses from multiple accounts or using a VPN — the bonus and any associated winnings will be forfeited.
• Some games do not contribute to bonus wagering, or only contribute partially — the full list is available on the offers page.

Pg game reserves the right to modify, suspend, or cancel any bonus offer at any time. For existing accounts, changes will be communicated at least 7 days in advance.

The following general rules apply to both Sports Betting and casino gaming at pg game. Additional rules may also apply to specific games or sports events.

• Once confirmed, bets cannot be changed or cancelled (except where a cash-out option is available in Live Betting).
• If incorrect odds are displayed due to a technical error at the time of settlement, pg game reserves the right to void the affected bet.
• If an event is cancelled or abandoned, the relevant bets are generally voided and refunded.
• Pg game reserves the right to investigate and take necessary action on any bets linked to match-fixing or other irregular activity.
• Casino games use RNG (Random Number Generator) technology — all outcomes are completely random.

The following activities are strictly prohibited to maintain a fair and safe environment at pg game. Violations will result in immediate account closure and all balances may be forfeited.

• Operating multiple accounts or using a third party's account.
• Using automated bots, software, or any technical means to gain an advantage in gaming.
• Bonus abuse – claiming bonuses through multiple accounts or accessing the platform from a restricted region via VPN.
• Money laundering or transactions involving illegal funds.
• Misconduct, threats, or harassment directed at other players or staff.
• Any attempt at hacking or cyber attacks of any kind.
• Chargebacks made through third-party payment methods.
• Filing fraudulent claims against pg game.

Pg game takes the privacy of your personal information seriously. We never sell your data to third parties. It is used solely for service improvement, KYC verification, and fulfilling legal obligations.

• All personal data is protected with 256-bit SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Information may be disclosed in response to valid requests from legal authorities.

For more details, visit our Privacy Policy Visit the page.

Pg game treats responsible gaming as a core principle. We want all our members to enjoy gaming as a form of entertainment — not as a source of addiction or financial harm.

• You can set daily, weekly, and monthly deposit limits directly from your account.
• You may request a temporary break (cooling-off period) or a permanent self-exclusion at any time.
• Pg game's responsible gaming team regularly monitors player behaviour and offers assistance whenever needed.
• Parental control features are available to help protect minors under 18 from accessing the platform.

To learn more about Responsible Gaming, visit our Responsible Play Visit the page.

Pg game reserves the right to suspend or permanently close any account without notice under the following circumstances.

• If any part of these Terms is violated.
• If evidence of fraud, bonus abuse, or money laundering is found.
• If false information is submitted during KYC verification.
• At the direction of a legal authority.
• Accounts that have been inactive for an extended period (no login or transaction activity for more than 12 months).

You may request to close your account at any time. Any remaining balance (excluding bonuses) will be returned, provided KYC verification has been completed.

Pg game reserves the right to update or modify these terms and conditions at any time. For significant changes, we will notify you via email or an in-platform notification.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated Terms.
• If you do not agree to the updated Terms, you may request to close your account.
• The latest terms and conditions are always available on this page.

If you have any questions or concerns about these Terms, please reach out to our support team. We're always here to help.